Medical Office Management

Career Outlook

The need for experienced medical office managers is on the rise and projected to grow as more and more baby boomers require regular medical care.

Healthcare management is a field that attracts a diverse population of people. Although some medical practices prefer to hire medically trained managers, such as a nursing or medical assisting background, other healthcare organizations look for a manager who has skills in the business area. Today’s healthcare field is far different from what it was in decades past. Changes have occurred at many levels, from how physicians are paid for their services to the scope of practice of the various medical personnel. The medical office manager needs to stay current with the changes in the field as they occur – this includes changes on the federal, state, and local levels, where laws passed may impact healthcare delivery.

Occupation Outlook

According to the U.S. Bureau of Labor Statistics, the employment of Medical and Health Service Managers will grow 32 percent from 2020 to 2030, much faster than the average for all occupations.

The increased demand for healthcare services brought on by the aging of the baby-boom population is creating an excellent opportunity for individuals looking to enter a field that is stable, fulfilling, and in demand.

See the latest U.S. Bureau of Labor Statistics report for Medical and Health Services Managers

Program Overview

This online training program teaches fundamental skills for managing a physician’s practice. This course will discuss the requirements of managing the revenue cycle, compliance regulations, human resources, health information, and general business processes that make practice management a challenging yet rewarding profession.

The 17 lessons in this course cover the latest information on the design and management of the medical office. From developing the skills needed to succeed as a medical office manager to attracting and keeping the best staff, this course is a how-to guide for both a professional medical office manager or an individual interested in pursuing a position in medical office management.

Certification

Students completing this program can sit for the Certified Electronic Health Records Specialist (CEHRS) and/or the Certified Physician Practice Manager (CPPM) exam administered by the National HealthCareer Association.

Topics discussed in this program include:

The course can be completed in 3 to 4 months by a student who can allocate approximately 8-10 hours of time each week to their studies. You are welcome to accelerate your completion of the program by allocating more time each week or in the event you pick things up faster than the average student.  Your timetable to complete the program is yours to determine.

The course covers the following topics:

  • Today’s healthcare environment
  • Duties of the Medical Office Manager
  • Communications in the medical office
  • Managing the front office
  • Appointment scheduling
  • Medical records management
  • Legal and ethical issues in managing the medical office
  • Personnel management
  • Regulatory compliance in the healthcare setting
  • Use of computers in the medical office
  • Office policies and procedures
  • Accounting and payroll in the medical office
  • Billing and collections
  • Health insurance
  • Procedural and diagnostic coding
  • Quality improvement and risk management
  • Marketing the medical office

This is an online, self-paced, mentor-supported program with Instructor feedback.  What this means to you is we begin each program with an online orientation.  The purpose of the orientation is to allow our Instructors an opportunity to introduce themselves, introduce you to the program and the tools we use, and gives you another opportunity to ask any questions you may have before getting started.  Once you participate in the online orientation you are welcome to work through the program on your own schedule and at your own pace; within reason.  Our Instructors are here to mentor, monitor, explain the curriculum, answer your questions and provide feedback to you on your work and assignments.

  • All-inclusive Program Fee
    $2,026.78*
    *Payment upfront, via bank draft

The all-inclusive program fee covers everything a student needs to successfully complete the Medical Office Management program, including:

  • Tuition
  • Textbooks
  • Materials
  • Course fee

Payment Options

  • Pay Up Front - 10% Tuition Discount
  • Military Discount - 10% Tuition Discount
  • Monthly FlexPay - Interest-free Installment Plan
  • Employer Sponsorship

This program qualifies for the MyCAA Tuition Assistance Program sponsored by the Department of Defense—a program designed for military spouses.

Crissy Harmon

Medical Scribe / Medical Office Management Program Instructor

Instructor Bio

Crissy’s career in healthcare began at the age of 21 after completing the North Mississippi Medical Center’s Medical Transcription program from Itawamba Community College on June 29, 2000. Crissy worked as a Medical Transcriptionist (now called Healthcare Documentation Specialist) until 2012. At that point, Crissy discovered and made the transition into the exciting world of Medical Scribe. This new journey took Crissy from sitting at home for 12 years listening to doctors dictate to moving into the exam room alongside the clinician during the patient encounter. In Crissy’s own words, “I was mesmerized. Where had this been all my life?”

Crissy moved quickly from scribing to training and then to managing the scribe program at her local hospital, and before she knew it, she had worked her way into upper management. Following this Crissy, had the opportunity to implement and manage several scribe programs from Maryland to Miami. In 2015, a larger scribe company acquired the company, and Crissy made the subsequent transition into office administration. Crissy spent the next five years in office administration.

In March 2020, Crissy joined AHDPG. She brings a unique skill set to our team and the students. She has worked as an office manager dealing with the various aspects of regulations, billing & coding and can attest to how documentation ties it all together!

Crissy currently resides in Northeast Mississippi with her husband and three sons.

Everything You Want To Know About our Medical Office Management Program

Request Information

 If you have questions, would like to request information, or would like to request an enrollment application, please contact us.

Request Information

 If you have questions, would like to request information, or would like to request an enrollment application, please contact us.